• All boxes are mechanical squonk boxes. Handmade in Belgium by Octopus-mods.
    Silver contacts are made from pure silver. Handcrafted and laminated by a belgian jeweler

General Conditions

These general terms and conditions of sale define the contractual relationship between:

OCTOPUS-MODS

and

any natural person making a purchase on the website, hereinafter referred to as the “Customer”.

TERMS AND CONDITIONS GOVERNING THE PLACING OF ORDERS

All natural persons making a purchase declare that they are 18 or over and that they have full legal capacity or, failing this, parental authorization to contract in this way. All purchases are made in a personal capacity only.

No purchases may be made for professional purposes linked to a Customer’s business.

Sales may not be concluded with legal entities.

CONCLUSION OF THE CONTRACT ORDERS

Any general terms and conditions conflicting with or derogating from the sale provisions defined in this contract are invalid and no exceptions of any kind may apply. Accordingly, Customers may not rely on any conflicting document to enter into or terminate their contract.

Orders must state all appropriate information required for their processing, failing which the relevant order will not be accepted or processed.

By placing an order on OCTOPUS-MODS website, Customers are deemed to have read and accepted these general terms and conditions of sale and may not refute them in the event of a dispute.

The general terms and conditions of sale applicable in connection with an order for an item or items are those in force at the time each order is placed.

By clicking on “purchase”, Customers send and validate a binding order for the item or items in their basket.

Confirmation of receipt of the order shall be sent immediately after the placing of the order, containing a summary of the order, the delivery address and the billing address.

This confirmation constitutes acceptance of the order.

A binding sale contract is entered into whenever OCTOPUS-MODS sends confirmation of an order.

The sale shall be governed by the general terms and conditions of sale defined in this contract.

Both the data provided by the Customer and OCTOPUS-MODS’s order confirmation shall be retained as proof of the transaction.

OCTOPUS-MODS reserves the right to refuse any order or delivery, in particular in the event that rare components used to produce certain pieces are out of stock, a payment by debit or credit card is refused or in the event of non-payment.

ITEMS

Items sold on the website are described and presented as precisely as possible.
The photographs illustrating the items aim to reproduce the items on sale as accurately as possible and accordingly, they are provided for information purposes only and do not form part of the contractual agreement.

Uneven finishing and differences in size and/or coloring may be found in handcrafted and unique pieces.
These are inherent to this type of production (handmade) and may not be treated as major or manufacturing defects.

OCTOPUS-MODS may not be held liable in this respect and the validity of the order may not be affected on this ground.

ITEM AVAILABILITY

OCTOPUS-MODS wishes to specifically draw the Customer’s attention to the fact that each item is a unique handmade creation, made to measure and to order.

OCTOPUS-MODS does not hold a stock of readily available items.
Instead, it focuses on producing meticulous handcrafted items for each order to ensure that its customers are fully satisfied.

Accordingly, between 5 to 15 days should be allowed for the delivery of all orders depending on the period and the complexity of the requested items.

PRICES

Selling prices are stated in Euros (EUR), including Belgium VAT and delivery charges.

Items are invoiced on the basis of the price lists in force at the time the order is recorded.

OCTOPUS-MODS reserves the right to modify its prices at any time.

Customers are informed of the applicable delivery charges whenever an item is added and at the time of the final validation of their order.

PAYMENT

OCTOPUS-MODS accepts credit cards and bank transfer payments with Paypal.

The amount owed by the Customer is the amount stated in the order confirmation.

The price is payable in full.

RETURNS & REFUNDS

Most of OCTOPUS-MODS items are non-returnable.

Returnable items: no handmade work (such as Quattros, plexi doors and some accessories).

Non-returnable items: made to measure items (Octo box with special finition such as gold or other we add on the shop for you).

In order to obtain a full refund, Customers must return returnable items within a period of 7 days.
This period begins on the date the parcel has been received by the Customer.

If the Customer fails to return the product within this period, it may still be returned but the Customer will not be entitled to a refund of either the price of the item or items or the costs incurred for the return.

Customers must return their parcels to the following address:

OCTOPUS-MODS,  3 rue dubus, 7506 Willemeau

Only the price of the ordered item or items will be refunded.

No refund will be given for any costs (delivery charges, taxes, custom duties or fees etc.) incurred by the Customer to receive the goods.

Customers shall bear all costs incurred in connection with returning the products they ordered.

Customers are responsible for selecting the best way to return the product and are fully liable for ensuring that the item or items are carried in such a way as to be returned within the prescribed period.

In order to be eligible for a refund, following requirements must be met:

  1. The item or items must not have been worn, used, modified, washed or damaged.
  2. The item or items must have been returned in their original packaging along with the purchase invoice.

No refund will be given if the Customer fails to meet these above-mentioned additional requirements in full.

A refund may also be given if an item is sent by mistake instead of the item ordered by the Customer or if an accepted manufacturing defect affects the product. In these two cases, to the exclusion of all others,

OCTOPUS-MODS undertakes to refund the selling price of the item or items paid by the Customer.

However, in order to be eligible for a refund, any mistake or defect must be notified to OCTOPUS-MODS within 24 hours of receipt of the order. However we shall contact you in order to find the best solution.

If an agreement is found between OCTOPUS-MODS and the Customer and if we send remplacement part, Customers must contact OCTOPUS-MODS within 24 hours. This period begins on the date the replacement part has been received by the Customer. No refund will be given if the Customer fails to contact OCTOPUS-MODS in the 24 hours.

INTELLECTUAL PROPERTY & PERSONAL DATA

All information published on the website (text, photos, logos etc.) is protected by intellectual property rights
and is strictly reserved for OCTOPUS-MODS , the sole and exclusive holder thereof.

Accordingly, none of this information may be reproduced, republished, modified, commercially exploited or reused in any manner whatsoever without OCTOPUS-MODS’s prior consent.

All personal data collected shall be processed with the utmost respect and in strict confidentiality.
It shall not be used for commercial purposes. However, some of the data relating to the delivery of the ordered item or items may be transferred and entrusted to our order fulfilment and shipping partners.

AMENDMENTS TO THE GENERAL TERMS AND CONDITIONS

OCTOPUS-MODS reserves the right to unilaterally amend these general terms and conditions of sale and to update them, where necessary.

INTERPRETATION

In order to make the legal framework in which OCTOPUS-MODS operates more readily understandable for its international customers, these general terms and conditions of sale have been writed into English.

CHOICE OF FORUM

All clauses set out in these general terms and conditions of sale, as well as the purchase and sale transactions referred to herein, shall be governed by Belgium law.

The Courts of Brussels in Belgium shall have jurisdiction.